Tax credit claimants warned over scam emails

Tax credits claimants are being warned by HM Revenue & Customs (HMRC) in the run-up to the renewal deadline about scam or “phishing” emails sent out by fraudsters.

The warning comes as HMRC has launched an advertising campaign to remind claimants to renew their tax credits or their payments might stop.

During last year’s tax credits renewals period, from April to July, nearly 22,000 phishing emails were reported to HMRC. Although the department worked with other agencies to shut down more than 147 scam websites during the period, others continue to be created.

Phishing emails often promise money back and, if the recipient clicks on a link, they are taken to a fake replica of the HMRC website. They are then asked to provide credit or debit card details or other sensitive information such as passwords. The fraudsters then try to take money from their account.

Money may be stolen from victims’ bank accounts, or their personal details can be sold to criminal gangs, leading to possible identify theft.

Nick Lodge, Director General of Benefits and Credits, said: “HMRC will never ask you to disclose personal or payment information by email. We are committed to your online security but the methods fraudsters use to obtain information are constantly changing, so you need to be alert. Anyone who receives this type of email should send it to phishing@hmrc.gsi.gov.uk”

HMRC works with law enforcement agencies in the UK and overseas to shut down phishing attacks. Scam websites have been closed down in countries including Austria, Mexico, the UK, South Korea, the USA, Thailand, Eastern Europe and Japan.

HMRC asks customers to check

www.hmrc.gov.uk/security/contacts.htm

...to see HMRC online security advice.