Sheltered housing in Rochdale gets top marks

Andrew Toft, Director of Operations for Rochdale Boroughwide Housing

Residents living in sheltered housing in Rochdale can be assured of a high standard of care and support after Rochdale Boroughwide Housing (RBH) became one of only six housing providers in the country to receive a nationally recognised accreditation.

Andrew Toft Director of Operations for RBH said: “The Centre for Housing Support (CHS) has awarded RBH a three year Code of Practice accreditation – a quality standard for organisations that provide sheltered housing services.

“The CHS inspected how the company delivers sheltered housing services and RBH has shown, through a great deal of hard work, that it is providing professional, person centred support services.”

In order to achieve the standard RBH had to demonstrate how it met ten quality standards including continuous improvement, equality and diversity, independence and empowerment, professional roles and responsibility, collaboration and community development and staff recruitment, training and support.

RBH employ around 30 warden staff to 27 sheltered housing schemes in the borough and Andrew Toft said that staff should be congratulated on this achievement.

“This accreditation is a great achievement. In receiving this external objective judgement we can tailor training and development to ensure we continue to improve the way we work which ultimately provides an enhanced service to our tenants.”