GMP warned to urgently examine its approach to complaints
Date published: 24 October 2012
Greater Manchester Police (GMP) has been warned by the IPCC to urgently examine its approach to complaints.
In 72% of cases, the Independent Police Complaints Commission upheld appeals regarding the non-recording of complaints by the force in 2011/12.
The number of recorded complaints to GMP upheld by the watchdog are 10% higher than the national average.
The number of complaints deemed justified by the IPCC against GMP was 48%, 10% higher than the average for England and Wales.
In total in 2011/12, there were 1,021 complaints about the police force made to the IPCC, a 12% reduction on the previous year's figure of 1,155.
Per 1,000 employees, GMP has the third fewest complaints of all the forces in the UK.
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