Compensation scheme for train travellers
Date published: 24 September 2018
Northern trains
A compensation scheme for the worst affected regular travellers who suffered from disruption to their rail travel in the summer of 2018 that allows regular travellers who do not hold season tickets to claim compensation for the disruption and inconvenience they suffered has been extended.
It is anticipated that the regular travellers scheme will be ready to accept compensation claims from Tuesday 9 October and will remain open for a period of eight weeks. The existing claim window for season ticket holders will be extended to match the same end date.
Details on eligibility and how claims will be validated is on the Northern website:
http://www.northernrailway.co.uk/compensation
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