Big fall in complaints against GMP

GMP

There has been a 14% decrease in complaints against Greater Manchester Police compared with last year.

Figures released by the Independent Police Complaints Commission (IPCC) show there were 1,616 complaints recorded in 2015/16 compared to 1,890 in 2014/15.

Greater Manchester Mayor and Police and Crime Commissioner Tony Lloyd said: “This report gives local people a snapshot of how their police service is handling complaints. While a decrease in overall complaints is welcome, it’s vital that the public have confidence to speak out when the service they receive falls below standard.

“I’ve been working with the Chief Constable to improve the complaints system in Greater Manchester so that they can be dealt with swiftly, robustly and at a local level - but we are still not there yet.

“Nationally, an overhaul of the police complaints process is long overdue – it is overly-complex and shrouded in bureaucracy. Plans to give Police and Crime Commissioners a greater and more effective role are a step in the right direction and will go some way in strengthening public confidence and trust and creating a complaints system that is robust and transparent.”