TomTom sat-nav devices hit by GPS 'leap year bug'
Date published: 03 April 2012
TomTom has blamed a "leap year bug" for a fault causing some of its satellite navigation devices to malfunction.
The firm said that a problem with its global positioning system firmware - code embedded into the devices - was causing "a limited number of models" to fail to identify their location.
Affected users are presented with a grey screen and a message saying the machine lacks a GPS signal.
The firm said that it was working on a fix and promised further updates.
The Dutch company said that the issue first emerged on 31 March.
It suggested that customers should reset their devices by holding the on/off button down for 20 seconds, saying the move acted as a temporary fix.
A thread titled "No GPS Signal" on TomTom's site had attracted more than 350 posts by Tuesday afternoon.
A statement from the firm said: "Please accept our sincere apologies for the inconvenience caused."
Do you have a story for us?
Let us know by emailing news@rochdaleonline.co.uk
All contact will be treated in confidence.
Most Viewed News Stories
- 1How much council tax will go up in the Rochdale borough for each household
- 2Abandoned shopping centre to be brought back to life as a banqueting hall
- 3Two men arrested after suspected stolen car fails to stop in Rochdale
- 4Rochdale named as Greater Manchester’s Town of Culture for 2025/26
- 5Rochdale MMA fighter takes on the best in Europe
To contact the Rochdale Online news desk, email news@rochdaleonline.co.uk or visit our news submission page.
To get the latest news on your desktop or mobile, follow Rochdale Online on Twitter and Facebook.
