Utility help is just a tap away

Date published: 08 December 2011


Would you know who to ‘phone if you have a power cut, or need to report a dangerous gas leak?

Many people aren’t aware that the companies operating the electricity lines and gas pipes that supply them aren’t usually the ones who bill them for the energy they’ve used. And the companies they buy water from aren’t always the ones who deal with sewerage problems.

Utility Help UK is a FREE iPhone and Android ‘phone app that makes it easy to contact the right company.

If the power goes off or you need to report a gas danger, just tap your location on a map to find the right ‘phone number for help in your area. Another tap and you’ll be calling someone who can help you.

And if your problem relates to water or sewerage services, Utility Help UK has a simple map-based directory so you can find the right number in seconds.

Utility Help UK has been jointly developed by utility specialist Warwick Emanuel PR and app developer Rantmedia.

Warwick Emanuel director Wynford Emanuel said: “In an emergency you could be at home in the dark, hunting for the ‘phone book. And you may also be unsure who to call. The result can be frustration and possibly dangerous delays in getting help.

“Having this information on your iPhone or Android ‘phone makes it simple to access. An added benefit is that you have the information that can help a relative in another part of the country. For example, you can help an elderly relative or student children who may call you to let you know about a utility problem.”

Rantmedia’s Anton Faulconbridge added, “This app is simple to use and potentially can help everyone with utility services and who has a Smartphone. It’s free, so we hope it will benefit many people by enabling them to get speedy help that could also minimise danger.”

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