Changes to council services over Christmas and New Year

Date published: 23 December 2024


Changes to opening times over the Christmas and New Year holidays mean most non-critical council services will not be available from 4pm on Tuesday 24 December until Thursday 2 January.

Plans are in place to make sure roads are gritted and kept clear should the wintry weather take a turn for the worse and emergency phone lines will be in operation throughout so people can get in touch if needed. To contact the council during the holidays the emergency number is 0300 303 8875.

Some waste and recycling collection dates remain unchanged, although bin collections scheduled for Wednesday 25 December will be moved to Saturday 28 December. Collections scheduled for Thursday 26 December will move to Monday 30 December and those scheduled for Wednesday 1 January move to Saturday 4 January.

Please ensure any additional paper and cardboard is dry, flattened, and secured next to your bin and that extra mixed recycling (glass, plastic bottles and cans) is in a clear container or bag, so the contents can clearly be seen.

Wrapping paper that contains glitter or cannot be scrunched up cannot be recycled and should be put in the dark green bin.

Large items such as cardboard boxes should be emptied of any polystyrene or plastics and folded down to make them as manageable as possible. Extra bags of general waste should not be left out and should be taken to your local recycling centre.

Real Christmas trees can be put inside brown bins but bases and decorations should be removed and they must be chopped up so that they fit inside. Tree trunks must be thinner than a wrist and the bin lid needs to close. You can also take it to one of the recycling points located across the borough, or to one of the household waste and recycling centres. Christmas tree recycling points are open from Monday 6 January to Friday 17 January.

 

The official Christmas tree collection point

 

Christmas tree recycling points:

Castleton
Bolton Road, OL11 3NQ
Castleton Health and Leisure Centre car park, OL11 3AF

Heywood
Bank Top and Cherwell Avenue, OL10 4SY
Higher Lomax Lane, OL10 4SJ
Hopwood Park, Coronation Avenue, OL10 2HZ

Middleton
Alkrington Woods car park, M24 4EA
Boarshaw Road, M24 2WQ
Hollins car park, M24 6FL
Kirkway, just off Grimshaw Lane, M24 1EP

Norden
Norden Bus Terminus, OL11 5TT
Norden Road, OL11 5PW

Pennines
Halifax Road, Hurstead, OL12 9AB
Hare Hill Park car park, OL15 9BG
Milnrow Memorial Park car park, OL16 4JF
Wildhouse Lane lay-by, OL16 3JW

Rochdale
Bentley Street, OL12 6NE
Caldershaw Road, OL12 7LQ
Wasp Avenue, OL11 2AL

Alternatively Springhill Hospice will collect your tree from your home for a minimum donation of £10 and turn it into wood chippings for the hospice grounds. Book a collection at springhill.org.uk/how-you-can-help-us/events/christmas-tree-collection.

Recycling centres at Chichester Street, Rochdale and Spring Vale, Middleton are open every day (8am to 6pm) except for Christmas Day and New Year’s Day.

The council’s contact centre will open from 8.30am to 4pm on Friday 27 December, and Monday 30 December. On other dates until 2 January only the emergency phone line will be staffed.

Adult social care services will continue to be provided, but if you need help on Christmas Day, Boxing Day or New Year’s Day please phone the emergency number 0300 303 8875.

Children’s Social Care services will continue to operate throughout the Christmas and New Year break.

You can access many services online, get more support and information, advice and report things 24 hours a day at: rochdale.gov.uk

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