Coronavirus: Train services on reduced timetable from Monday 23 March

Photo: Russell Clarke

There will be cancellations on several routes as a result of COVID-19 pandemic

Trains will be running to a reduced timetable, which will see around half the usual number of trains running compared to a normal weekday, from Monday 23 March.

Early morning and late evening services are being protected wherever possible to support those doing shift work.

Rail companies are doing more to ensure trains and stations are clean, including a greater focus on cleaning high-touch areas in trains and at stations, increasing the use of anti-viral cleaning products and ensuring toilets are well stocked with soap and water. Litter is also being removed throughout the day.

All operators have agreed that from Tuesday 17 March, customers can get 100% of their fare back on Off-Peak and Anytime tickets with no admin fees. In the case of Advance tickets, which are not refundable but can be changed for a fee, operators and retailers will allow fee-free changes if someone decides to travel on another service, using the value of the fare as credit towards a new ticket.

For full details, you should contact the company or retailer that sold your original ticket.

Northern has suspended the selling of tickets on board trains. 

Customers will still require a ticket to travel and you should buy before you board from stations, ticket machines, and online via the web (www.northernrailway.co.uk) or the mobile app. 

The government has advised people against non-essential travel. If your journey is essential and you need to go by train, please check before you set out. You should also follow public health advice: if you need to cough or sneeze please ‘catch it, bin it, kill it’.

Please check before travelling:

• https://ojp.nationalrail.co.uk/service/planjourney/search

More railway travel advice regarding coronavirus:

• www.nationalrail.co.uk/stations_destinations/coronavirus.aspx