Healthwatch Rochdale publishes findings and recommendations

Healthwatch Rochdale has published a report detailing the findings from its Stakeholder Review 2017.

Healthwatch Rochdale has been the independent consumer champion for children, young people and adults who use health and social care services in the borough since 2013.

The Stakeholder Review was a short reflective audit survey consisting of six questions, which gave service users and stakeholders a chance to share their views and opinions. The aim of the review was to help the organisation identify areas of good practice as well as areas for improvement and to help the organisation develop.

Following the survey responses, an action plan was developed which included the following recommendations:

• To review information sharing through external communications to public and professionals
• Continue partnership working in the Rochdale borough with the public and voluntary sector organisations
• Raise further awareness of the Healthwatch Rochdale service in the Rochdale borough
• Review usability and content on the Healthwatch Rochdale website
• Review the questions of future 

These recommendations will be incorporated into Healthwatch Rochdale’s operational workplan for 2018/19.

 

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