The cost of calling the police non-emergency number

Date published: 25 January 2018


Following our report about the ‘Disgruntled residents ask police why their cases have been closed’ we have been asked to clarify how much it costs to ring 101:

https://www.rochdaleonline.co.uk/news-features/2/news-headlines/115581/disgruntled-residents-ask-police-why-their-cases-have-been-closed

101 is the police non-emergency number.

Calls to 101 (from both landlines and mobile networks) cost 15 pence per call, no matter what time of day you call, or how long you are on the phone.

The 15p cost of the call goes to the telephony providers to cover the cost of carrying the calls. The police and government receive no money from calls to 101.

You should call 101 to report crime and other concerns that do not require an emergency response. For example, if:

Your car has been stolen
Your property has been damaged
You suspect drug use or dealing in your neighbourhood

Or to:

Give the police information about crime in your area
Speak to the police about a general enquiry

If you are deaf, hard of hearing or speech impaired, you can still use 101 you can textphone 18001 101.

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