Domestic Abuse Safe Accommodation Evening / Night Worker Rochdale Online Jobs

To be accountable and responsible for the effective trauma-informed, person-centered support and empowerment of clients within core, dispersed safe accommodation, and resettlement.

Requirements:

• Relevant qualification Housing/ Domestic abuse, IDVA, ISVA or equivalent to Diploma/ Degree/NVQ 3 or equivalent work level experience and the willingness to achieve a level 3 relevant qualification.
• Ability to work across WHAG’s contract area and travel for training and meeting purposes.
• Access to a car for work purposes is desirable.
• Ability to work flexible hours including evenings and weekends as part of a rolling rota/ when required.

Job Description:

• The list does not cover the full scope of tasks and responsibilities of Evening assistant DA support worker but illustrates some of the areas of emphasis for this post.

Key Objectives:

• To be accountable and responsible to the team lead, Operations Manager and ultimately the Chief Executive Officer (CEO) for the effective support, empowerment, and advancement of clients.
• To provide clients with assistance and support as required in a safe and secure environment and assist them to reach planned goals.
• To work with clients on a one-to-one basis and group work delivery to assist them to make informed choices and remain safe.
• To ensure the working environment meets health and safety requirements.
• To work with clients to promote independence and safety underpinned by WHAGs values, Empowerment, choice, change and strength.
• To ensure the service is delivered to a high standard following WHAG policy and procedure paying particular attention to: H&S, Child and Adult Safeguarding and confidentiality practice.

Key Tasks and Responsibilities:

• To accept new referrals and complete move-in procedures for new clients, including supporting flat turnarounds, cleaning, and re-stocking to ensure we do not delay entry to safe accommodation for any referral.
• Ensure the upkeep and security of the building and take responsibility for any cash and equipment.
• Maintaining an understanding and awareness of and adhering to all support plans and risk assessments and updating the Domestic Abuse support worker (DASW) of changes to risk or incidents.
• To provide feedback to the DASW regarding tenant’s SMART plans and aims achieved, recorded documentation on client database.
• To complete risk assessments for activities both 1-1 and group work, incorporating safety planning, reviewing on a regular basis.
• To work with clients and other staff to devise an annual plan for client involvement, to actively engage the individuals and families within the Rochdale DA safe accommodation service, promoting lived experience involvement in service delivery and improvement.
• Facilitate evening group work and promote, monitor and evaluate involvement sessions in conjunction with the people using our services.
• To work in–line with the project’s budget, adhering to financial policies and procedures.
• To monitor the security and safety of WHAG premises on an ongoing basis, including CCTV, front door entry system and alarm system.
• To be responsible and accountable for the efficient recording, storing and maintaining of client records including contact notes, correspondence, incident reporting, handovers, risk updates and outcomes achieved.
• Record and manage any anti-social behaviour or neighbour nuisance and respond appropriately according to escalation procedure.
• Address any instances of non-engagement or perceived obstacles to support via a trauma-informed approach.
• To actively promote the service and the organisation. 
• To ensure GDPR, Confidentiality and professional boundaries are upheld in all aspects of daily practice. Responsibilities shared with all staff
• To ensure that the values and principles underlying WHAG’s services are maintained and developed.
• To participate in annual appraisal, regular in-house and clinical supervision and help in identifying your own job-related development and training needs.
• To work at times other than office hours to attend meetings, participate in networks, fundraising events and ensuring that the service is accessible.
• To undertake any other duties that may be required which are appropriate to your role.
• To be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.
• We expect all staff and volunteers to share this commitment.