LloydsPharmacy introduces home delivery charges for prescriptions

Chemist filling prescription

LloydsPharmacy has introduced charges for home delivery prescriptions, costing £30 for six months, or £60 for a year.

Multiple people in one house can sign up for a rate of £45 for six months, or £90 for a year.

The chain says it is “no longer feasible” to offer a free delivery service – yet customers can still benefit from free delivery to home or work if they sign up to the pharmacy’s ‘Echo’ service, working in partnership with your GP surgery.

To use Echo, download the app or sign up online before confirming the GP surgery you are registered with. You can then order your medicine, which will be delivered free of charge.

A spokesperson for LloydsPharmacy said: “Customers can choose to collect their medicines in person from their local LloydsPharmacy, or nominate a family member, friend or carer to collect them on their behalf.  Alternatively, they can sign up to Echo by LloydsPharmacy and continue to have their prescriptions delivered free of charge.

“For patients still wanting to receive home delivery, the subscription costs £30 for six months and £60 for 12 months. Unlimited people from one household can also sign up at the rate of £45 for six months and £90 for 12 months.

“Our main priority will always be making sure people have access to the medicines that they need and we would like to reassure all our patients that we will be doing everything we can to help move them on to a medicine collection or delivery option that’s suitable for them.

“We are currently in the process of speaking to every patient directly and are also sending out leaflets to all delivery customers regarding these changes.”

To sign up to Echo by LloydsPharmacy, please visit:

• web.echo.co.uk