Be Careful I got caught!
Posted By: Jean Ashworth
Date Posted: 17/11/2007
The other week I recieved an email from my broadband server stating that I had been targeted for a "free" upgrade to 8 mg at no extra cost.
I accepted this offer but was told my system would not take 8, the most it would was 2.2, that was that so I thought. Until I then received a letter from BT saying they were sorry to lose my custom to Talk Talk. I immediately phoned both companies and said that I had not agreed to a full "bundle package", only the free upgrade that they had offered me and was told that I couldn't receive anyway! So I again cancelled it.
Then earlier this week I recieved another email about the "bundle package" stating that because I had cancelled my contract with them they were charging me £185 and that it had been taken out of my bank! Sure enough it had I was not very happy to say the least! Needless to say they are now refunding me £170.
So, be very careful not to get caught by these cheeky so and so's!
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