Rochdale Jobcentre going digital
Date published: 29 October 2014
High-tech equipment, including specially-designed computers that bring all Jobcentre services into one device, is being installed at Rochdale Jobcentre.
Electronic signing pads will also become a new fixture at the Jobcentres – signalling an end to the paper booklets that job seekers carry around and sign every time they visit.
Making the process paperless is expected to save more than £1m a year, while also helping to improve security and reduce fraud in the welfare system. The removal of ‘jobpoints’ and the installation of new computers is expected to save more than £2m every year.
Free WiFi and digital jobsearch computers are being installed, giving claimants greater opportunity and flexibility in searching and applying for jobs online, as they can use the equipment on site, or their own devices. They will also be able to use the computers to keep on top on their claims, calculate benefits and update their CVs. New tech coaches will be on hand to help jobseekers get the most out of the new technology.
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