Best Service Provider is sponsored by Rochdale Town Centre Management.
To be involved, owners and managers had to fill in a detailed application form, fulfilling the following criteria:
- Understanding diversity of customers – e.g. from professionals to pensioners, students to tourists.
- Why the service you provide adds something to Rochdale.
- Excellent brand values and clear evidence that the business has moved forward over the last 12 months.
- Excellent customer service (e.g. training, policy, personal service).
Each person that votes will be entered into a prize draw to win £250 to spend in Rochdale town centre.
Debbie O’Brien, Chief Executive of Rochdale Town Centre Management, said: “We have a wide range of service providers in this town, all of whom contribute to the shopping experience. Some of our hairdressers have won national awards, whilst our banks are known for their excellent customer service. This is why Rochdale Town Centre Management is proud to sponsor this Award.”
In addition to the public vote, mystery shoppers have also been visiting all the stores over the last few weeks and scoring them on various aspects of their service.
The Award will be presented at the Rochdale Town Centre Business Awards 2010/2011 on Friday 13 May at The Broadfield Park Hotel.
If you would like to vote, tell us why you think the Service Provider deserves to win. It is important that you indicate your reason for voting for that person, as the winners and runners-up will be chosen by judges for the best reasons given. The closing date for all votes for the Business Awards is Wednesday 27 April.
Please note that only one vote per person will be accepted.
Please be aware that your vote will not be accepted unless a reason is provided.
Note: Voting for this feature ended on 27 April 2011.